Refunds and Cancellations Policy

Introduction:

Dressage Online is committed to giving you a safe and enjoyable online experience. There are rare occasions where this may not happen for reasons beyond our control, such as a cessation of riding activity during a pandemic.

Refunds and cancellations:

Once an entry is accepted, entry fees will not be refunded, other than where a class is cancelled due to events beyond our control. In this instance we may offer affected entrants the opportunity to carry forward their entry to the next appropriate class; a voucher to be redeemed for a class of their choice of the same value or below; or a refund of entry fees.

Dressage Online may consider refunds in other, exceptional, circumstances. Should you believe these apply to you please contact us using the details below.

Contact information:

Dressage Online welcomes your comments on this refunds and cancellations policy. Please contact us at dressageonline@gmail.com should you wish to discuss any comments you may have.